Support
How to reach ArchiviOnline support for problems with the service, the desktop app or your account.
Updated on 6 November 2026
Write to us
- Support email: supporto@hostingperte.it
- Support tickets: open a ticket from the customer area, clienti.hostingperte.it
- Phone: +39 06 452216038
In your message, include the email address of your ArchiviOnline account and describe the problem: what you were doing, what you expected and what happened. If you use the desktop or mobile app, add your operating system and the app version.
Never send us your password: support will never ask for it.
Before you write
Many answers are already in the Guide: installing the app, first sign-in, sync, sharing files and two-step verification.
For sales information, pricing and demo versions, use the Contact page.
Who provides the service
ArchiviOnline.it is a service of HostingPerTe.it, a brand of ARMADA S.r.l., Via Conca Casale 21, Venafro (IS), Italy, VAT IT00962900940.