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Desktop app
16 articles
- Install the app on WindowsHow to download and install ArchiviOnline on Windows 10 and 11, including when the SmartScreen warning appears.
- Install the app on macOSHow to install ArchiviOnline on a Mac. Since version 1.7.3 the app is signed and verified by Apple and opens without warnings.
- Install the app on LinuxWhich package to choose between AppImage, .deb and .rpm, how to install it and what to do if the AppImage doesn’t start or the icon doesn’t appear.
- First sign-in with your archive addressConnect the app to your archive with its address, your email, password and two-step verification.
- The synced folder, status and pausingHow the ArchiviOnline folder works, what the status means, how to pause and how to change folder.
- Conflicts, copies and changes to confirmWhat happens when the same file changes in two places, and why the app asks for confirmation when many files change at once.
- Trash and restoring filesWhere deleted files go and how to restore them from the app or the website.
- Folders shared with youHow to keep on your computer, read-only, the folders your colleagues share with you on the website.
- File protection: deletions and ransomwareWhat the app does if you delete many files or a shared folder, if many files change at once, and how to exclude files from sync.
- The app’s panel and settingsThe panel with recent activity, the Settings tabs, the welcome tour and the folder in File Explorer and Finder.
- Corporate proxies and certificatesHow the app uses the system proxy or a manual proxy, and which proxies aren’t supported.
- App updatesHow ArchiviOnline checks for and installs updates, and what to do if your archive needs a newer version.
- Disconnect the computer and uninstall the appDisconnect a computer from the archive, manage devices on the website and uninstall ArchiviOnline without losing files.
- “This archive doesn’t support the desktop app yet”What the message shown after entering the archive address means, and what to do.
- If your antivirus blocks the appWhat to do if your antivirus quarantines or deletes ArchiviOnline, on Windows and on the Mac.
- What to send to supportThe information to gather when you ask for help with the app, where the log is and what never to send.
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